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This site has been designed to meet W3C WAI Level AA compliance, which means it's designed to comply with worldwide standards for disability access.

These standards were developed and recommended by the World Wide Web Consortium (W3C) and can be found on their website. Version 2.0 has been drafted.

Our site has been designed and developed for accessibility to all users, including those using alternative browsers, which cater for specific disabilities.


Portable Document Files (PDFs)

Adobe Acrobat PDFs have been used to present lengthy documents and formatting that can't always be presented in HTML or text. If you have problems downloading these documents, print versions or alternative formats can be made available on request (call 03 9514 6100 or email

By downloading (it's FREE) the latest version of Adobe Acrobat reader you'll find a number of features that support accessibility, including the ability to:

  • Read PDF files aloud using standard operating system text-to-speech functionality
  • Have greater control when using screen readers
  • Evaluate the accessibility of an Adobe PDF file.

For more about Adobe's PDF accessibility, and to download the latest version of the PDF reader, visit the Adobe website.


If you have any issues accessing content on this site, contact for help.

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